Apr 23rd OpenVZ UK Service

12:45 (GMT+1) 23rd April: The control panel has become locked up due to processes on the UK OpenVZ node, this is preventing users from properly accessing their services as such an emergeancy reboot is required it will be back online within 30 minutes.

Sorry for the inconvenience.

13:10 (GMT+1) 23rd April: All conatiners are starting now.

Feb 19th Service Issues UK 19th feb 2018

Service Issues UK 19th feb 2018 - 10:25am - the outage is known about, investigations have started, please stand by for updates.

Dec 19th Christmas & New Year Support Hours.

Christmas and New Year Support hours for 2017 For self-managed services, i.e. if you do not pay a specific management add-on, support and billing support will be unavailable between the 22nd December 2017 and 1st January 2018 inclusive.For semi-managed or managed customers 24x7 365 support will be available via the managed support portal or via ... Read More »

Oct 9th OpenVZ UK Services - Impacted 9th October

Good Afternoon,It has become apparent that networking issues are affecting all UK OpenVZ services, a possible reason has been identified and a fix is being put in place, you may experience up to 30 minutes of disruption while this is being done, because the issue is impacting everyone it is being done as emergency maintenance without notice. Work ... Read More »

May 2nd Service issues UK

16:10 - 2nd May - The issues in the UK affecting some customers are known, it is being investigated everything should be back up within 30 minutes.

Sorry for the inconvenience.

Apr 18th UK Services - issues Enfield.

21:40 - 18th April 2017 - The issues in the UK affecting some customers are known, it is being investigated everything should be back up within 30 minutes.

Sorry for the inconvenience.

Feb 20th UK Services offline - network issues Enfield [RESOLVED]

The issues are known the DC is investigating, this is affecting all UK services.

Dec 22nd Christmas Holiday Support Hours.

Standard monitoring and alerting will remain in place 24x7 as always but only for dealing with any larger scale issues affecting multiple users or whole VPS nodes, for individual VPS support please see the operating dates below.   Un-managed clients (no separate paid support option)   Standard support will be unavailable between 13:00 ... Read More »

Dec 21st UK OpenVZ Node reboot

NewOVZ 1 is being rebooted, due to patches recived a reboot is required, because there have been issues causing peoples servers to become unreachable which is getting worse the decision has been made to do an immediate reboot to ensure no further disruption occures now the preventative patch has been applied.

Nov 6th UK Issues

The UK issues are known, services are being restored and the root cause investigated.

The problem seems to be kernel related, a bug report will be made, due to the recent dirty cow vulnrability using an older kernel is simply not possible.

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