May 2nd Service issues UK

16:10 - 2nd May - The issues in the UK affecting some customers are known, it is being investigated everything should be back up within 30 minutes.

Sorry for the inconvenience.

Apr 18th UK Services - issues Enfield.

21:40 - 18th April 2017 - The issues in the UK affecting some customers are known, it is being investigated everything should be back up within 30 minutes.

Sorry for the inconvenience.

Feb 20th UK Services offline - network issues Enfield [RESOLVED]

The issues are known the DC is investigating, this is affecting all UK services.

Dec 22nd Christmas Holiday Support Hours.

Standard monitoring and alerting will remain in place 24x7 as always but only for dealing with any larger scale issues affecting multiple users or whole VPS nodes, for individual VPS support please see the operating dates below.   Un-managed clients (no separate paid support option)   Standard support will be unavailable between 13:00 ... Read More »

Dec 21st UK OpenVZ Node reboot

NewOVZ 1 is being rebooted, due to patches recived a reboot is required, because there have been issues causing peoples servers to become unreachable which is getting worse the decision has been made to do an immediate reboot to ensure no further disruption occures now the preventative patch has been applied.

Nov 6th UK Issues

The UK issues are known, services are being restored and the root cause investigated.

The problem seems to be kernel related, a bug report will be made, due to the recent dirty cow vulnrability using an older kernel is simply not possible.

Oct 27th [COMPLETE]UK Stability emergency maintenance 28th Oct 2am BST

Due to a number of stability issues with the new hardware in the UK some extensive logging was done and sent to the hardware vendor, the issue has been identified and a patch has been sent, this will be applied between 2am and 3am BST, the physical servers need to be powered off for this to be applied and the work will take around 1 hour.All ... Read More »

Oct 20th VPS Admin / SolusVM offline

11:24 BST 20th October - The admin panel is offline while it is moved to another location, it should be back up within 1 hour

Oct 15th Emergency Maintenance UK OpenVZ 1 and UK KVM 1

As you will know there have been some stability issues since the migration, initially is was thought too be down to the special interfaces causing kernel panics which there are many bug reports for under almost identical circumstances.   These interfaces are no longer present and sadly the hardware is not yet fully stable with the latest crash ... Read More »

Sep 30th ServersNV acquired by Inception Hosting Limited - migration updates inside

------------- Email sent to all active users 29th Septmber 2016 - updates at the bottom of this announcement ----------   Effective immediately ServersNV will become a brand of Inception Hosting Ltd., it is my understanding that the legal entity/company ServerNV Ltd. will no longer be trading from this point forth. Payments already made for ... Read More »

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